Frequently Asked Questions

The Hillside Retreat on Tamborine Mountain sleeps up to 8 guests across two dwellings. Hillside House sleeps 6 across 3 bedrooms with 2 bathrooms, and Hillside Villa sleeps 2 with its own queen bedroom and bathroom. Booked together, the two connect through an internal door to accommodate a group of 8 across 4 bedrooms and 3 bathrooms.

Hillside Villa suits a couple looking for a quiet escape, with its own fireplace, kitchenette and valley views. Hillside House suits families and small groups, with three bedrooms, a full kitchen and a wrap around verandah. For groups larger than 6, book the two together.

Yes. Booking Hillside House and Hillside Villa together gives your group of up to 8 exclusive use of the whole property, including the pool and spa. Combined bookings are arranged directly with us rather than through the online booking engine, so please email stay@thehillside.com.au or call 0466 990 185 and we’ll help with availability, pricing and any special requests.

Yes, we have a 2 night minimum stay across both dwellings.

Children of any age are welcome, and children aged 14 and above are considered adults at this property. Cots and extra beds are subject to availability and paid separately during your stay.

Yes. The Hillside Retreat has a resort-style inground pool and a spa that is heated year-round, both overlooking the valley to the Gold Coast.

Yes, the pool and heated spa are shared between Hillside House and Hillside Villa guests. If you book the House and Villa together, the pool area is exclusively yours for your stay.

Yes, both dwellings have their own gas BBQ. Hillside House’s is on the wraparound verandah and Hillside Villa’s is by the private courtyard, so either way you can cook outside with the view.

Yes, both dwellings have a wood burning fireplace, and firewood and kindling are supplied. Tamborine Mountain evenings are cool for much of the year, so the fires see plenty of use in winter.

Yes. WiFi is included throughout the property, there’s free private parking on site, and a 7.3 kW Type 2 EV charger will fully recharge most vehicles overnight.

Yes. All beds are made with fresh linen, and bathroom and kitchen towels are supplied in both dwellings. You’ll also find a small welcome treat from us waiting when you arrive.

No, we’re unable to accept pets at The Hillside Retreat. Tamborine Mountain is a wildlife habitat, and our garden is home to a resident koala and abundant birdlife, so we keep the property pet-free.

Check-in is from 2.00pm.
Check-out is by 10.00am.

We meet every guest on arrival, so please call or text us when you reach the property (the number is sign-posted) and we’ll come and welcome you in. Early check-in or late check-out can sometimes be arranged. Please ask us directly when you book.

The Hillside Retreat is at 25 Leona Court on the eastern edge of Tamborine Mountain, about a 30 minute drive from Surfers Paradise and an hour from Brisbane. The property overlooks the valley to the coast, and on a clear night you can see the Gold Coast skyline from the verandah.

Saint Bernards Hotel and The Coffee Plantation cafe are a 7 minute drive away. Gallery Walk’s cafes, galleries and fudge shops are 15 minutes, as are the mountain’s wineries and breweries. The rainforest walks at Curtis Falls, Witches Falls, The Knoll and The Palm Grove are all within a 15 minute drive, and Rotary Lookout is 10 minutes for sunset. See our Location page for walks, lookouts, markets and festivals.

You can cancel free of charge until 7 days before arrival. If you cancel within 7 days of arrival you’ll be charged 50% of the total price, and cancellations within 24 hours of arrival are non-refundable. We recommend taking out comprehensive holiday cancellation insurance. Full terms are on our Guest Information page.